Accessibility Statement

Frankel & Associates Insurance Services wants everyone, including people with disabilities, to be able to use this website to learn about our coverage, request quotes and certificates, submit claims and reach our team.

Our standard

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as the technical target for this site.

What we have done

• Checked every page with automated accessibility testing and fixed the issues it found, including color contrast, form labels and link names.
• Tested every page using only a keyboard, including the menus, the application forms and the Guru assistant, and made sure the item in focus is never hidden.
• Reviewed how every page reads to a screen reader: page titles, headings, page regions, image descriptions and form fields.

Known limitations

Some services linked from this site are run by other companies, such as the online payment page and partner quote websites. We do not control them, and they may not meet the same standard. If you have trouble with one of them, contact us and we will help.

Need help or found a problem?

If anything on this site is hard to use, contact us and we will help you get the information or service another way:

• Phone: (310) 271-5582, Monday to Friday, 9 AM to 5 PM
• Email: service@frankelinsurance.com
• Mail: P.O. Box 35450, Los Angeles, CA 90035

Please tell us which page you were on and what went wrong. We review every report.

This statement was last reviewed on November 13, 2026.